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Where can I purchase accessories?


The accessories and consumables will be available for purchase at out Amazon store and website in March-April 2021. 
 


Where can I get an update on my Indiegogo order? 


Please contact Seven&me campaign page for the update on your indiegogo order.
 


There is something wrong with my product. What should I do?


Please refer to the Troubleshooting section first, if it does not help contact us at customercare@sevenme.com 
 

I am having issues with the device usage/cleaning.


Please check out Video section for video instructions regarding usage, cleaning and maintaining your device. 
 


How often do I need to change silicon ring? 
 

Make sure to replace the silicon ring every 3-6 months (depends on usage frequency). 
 


Is there a recipe book for beginners? 

Refer to our Recipes section for the beverage inspiration and preparation instructions. Or download your beginner guide with 10 of our favorite recipes here:Coffee Journey with 7.pdf